EU Procure

Accord cadre pour ‘Managed services’ pour des activités déterminées du service clients IT interne (IT helpdesk et WaaS)

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Accord cadre pour ‘Managed services’ pour des activités déterminées du service clients IT interne (IT helpdesk et WaaS)

Buyer
Nationale Bank van België
CPV
72000000 — IT services: consulting, software development, Internet and support
Region
Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
Procedure
neg-w-call · framework agreement
Published
May 22, 2026
Deadline
22 Jun 2026, 15:00

Description

Description générale des domaines 1. Support utilisateurs (Service Desk, IT Desk & Onsite Support) • Assistance utilisateurs • Gestion des incidents • Traitement des demandes de service (SRI) 2. Assets & Logistics • Workplace as a Service • Full device lifecycle management 3. Software Delivery management • Software packaging • Software Delivery management process 4. Formation, communication et coaching des utilisateurs (end-user adoption)

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About this buyer

Nationale Bank van België published 3 tenders in the last 12 months.

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Source: original notice on TED.